Terms and Conditions

Terms and Conditions

  1. Introduction - Welcome to Sycamore Mill Media LLC. These Terms and Conditions (“Terms”) govern the provision of real estate photography services to our clients , including realtors, investors, and rental hosts. By engaging our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

2. Services Provided

  • We offer professional real estate photography and related media services designed to showcase properties. The specific scope of services will be outlined in a separate agreement or order confirmation.

3. Booking and Scheduling

  • Clients are responsible for ensuring properties are ready for photography on the scheduled date and time. This includes cleaning, staging, and securing access.

  • Cancellations or rescheduling requests must be made at least 24 hours in advance. Late cancellations may incur a fee.

4. Payment Terms

  • Payment is due upon receipt of the invoice, unless otherwise agreed in writing.

  • We reserve the right to withhold delivery of final media until payment is received in full.

5. Delivery of Media

  • Final media will be delivered digitally within the agreed-upon timeframe.

  • Any request for additional edits or modifications may be subject to additional fees.

6. Intellectual Property Ownership

  • Sycamore Mill Media retains full ownership and copyright of all media, including photographs, videos, and other deliverables (“Media”), even after delivery and payment.

  • Clients are granted a non-exclusive, non-transferable license to use the Media solely for marketing and promotional purposes related to the specific property photographed.

  • Clients may not transfer, sell, or otherwise license the Media to third parties without prior written consent.

7. Restrictions on Use

  • Media may not be altered, edited, or used for purposes outside the agreed-upon scope without prior approval.

  • Proper attribution to Sycamore Mill Media is required if Media is shared publicly in a context beyond property listings.

8. Liability

  • While we strive for accuracy and quality, Sycamore Mill Media is not responsible for any errors or omissions in the Media provided.

  • We are not liable for damages arising from the use or misuse of the Media.

  • Clients assume responsibility for obtaining permissions to photograph properties and any items therein.

9. Cancellation and Refunds

  • Refunds are not provided for completed services. If you are unsatisfied with the Media, we will work to resolve issues within the scope of our original agreement.

  • Prepaid services canceled with more than 24 hours’ notice will be refunded in full.

10. Privacy

  • We may retain copies of the Media for portfolio, marketing, or promotional purposes. If you wish to opt out, please notify us in writing.

11. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Sycamore Mill Media is headquartered.

12. Amendments

  • Sycamore Mill Media reserves the right to amend these Terms at any time. Clients will be notified of significant changes prior to their implementation.

13. Agreement

  • By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Contact Information- For questions or concerns regarding these Terms, please contact Sycamore Mill Media at Sycamoremillmedia@gmail.com.